Privacy Policy

Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from you, how we use that information, and the measures we take to protect it.

What Information Do We Collect?

Information You Provide

We do not request personal information unless it is genuinely necessary.

When registering on the HIFIMAN Official Store:
You may be asked to provide personally identifiable information such as your name and email address to enable us to contact you.

When placing an order on the HIFIMAN Official Store:
You may be required to provide your name, email address, credit card details, phone number, delivery address, and contact preferences.

You may also choose to browse the HIFIMAN Official Store anonymously.

Information Collected Automatically

When you use our services, we may automatically collect non-personally identifiable information, including:

  • IP address
  • Device and browser information
  • Sign-on data
  • Statistics on page views and site traffic
  • Data collected via cookies or similar technologies

How Do We Use Your Information?

The information we collect is used to enhance your experience and improve our services:

  • To personalise your experience
  • To improve our website
  • To enhance customer service
  • To process transactions
  • To send exclusive emails about special offers and new arrivals

Note: You may unsubscribe from marketing emails at any time by following the detailed instructions included at the bottom of each message.

Cookies

Why and How We Use Cookies

Cookies help us better understand how you interact with the HIFIMAN Official Store, enabling us to:

  • Improve our online services
  • Remember your preferences
  • Make the site easier to use

Some cookies may be placed by third parties to enhance the online content we provide. We do not control these third-party cookies.

Cookies may either be session-based (deleted when you close your browser) or persistent (retained for a specified period).

How to Block Cookies

Blocking certain cookies may affect website functionality. However, many third-party cookies can be safely blocked. You can manage your cookie preferences through your browser settings. For more guidance, refer to your browser’s help section.

Disclosure to Third Parties

Your personal information will never be sold, exchanged, transferred or shared with any third party without your consent, except as required to provide or improve our products and services.

HIFIMAN may share personal information with trusted partners that assist us in delivering products and services to our customers.

Access to Personal Information

You can view and update your personal information by signing in to your account on the HIFIMAN Official Store. This helps ensure your personal data is protected from unauthorised access.

If you are unable to access your personal information online, please feel free to contact us at customerservice@hifiman.com for assistance.

Changes to Our Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page. If you have provided us with your email address, we may notify you of significant updates directly.